It seems we've come full circle when it comes to communicating with
our prospects and clients. I noticed recently that I've been paying a
lot less attention to online newsletters and those pretty HTML
announcements that arrive in my in-box every day. There are a few
exceptions of course. But for the most part I'm interested in the
CONTENT of what is being delivered, not the design or graphics. When
given the choice I no longer ask for the HTML version of anything -
instead I choose the text-only version.
There
was a time when it was unusual to receive anything but plain text into
your email box. Then we moved to designing branded newsletters and
"postcard-like" invitations that would capture the attention of our
readers. Now, thanks to ever-improving SPAM filters a lot of those fancy
invitations, announcements and emails aren't even making it to our
desktop. And for those that do get through the fire-wall, we've become
jaded and tired of looking at all those designs. We just want the
information - short, sweet and simple.
Playing on this hunch we
recently experimented with a client that has been holding a series of
seminars. As is typical, invitations had been sent out using HTML and
branded design. But registrations were down and we were looking for a
way to drive attendance. So we sent out another announcement about the
event, except this was a simple text email. In the "from" section we had
real person's name. In the "subject" line we inserted the name of the
seminar. In the body of the email was a sentence inviting the recipient
to attend the seminar. We had about 3 key "what you'll get" bullets and
the basic description of the 2 hour session.
Within 24 hours of
sending out the text email we received an additional 10 registrants for
the event. Since the event was capped at 25 attendees, this was almost
50% of our audience! We thought we might be on to something, so we did
again for another client event. And again, the results were similar. The
plain text email out performed the HTML invitation by over 50%. Why? I
think our brains are just a little tired. You can compare this to
walking down the Las Vegas strip at night. At first the lights are
beautiful and everything captures your attention. But walk the strip
every night for months and months and after a while those pretty
flashing lights aren't going to capture your attention any longer. You
are going to simply focus on arriving at your destination.
Old Fashioned Marketing With New Fashioned Technology
12:49 AM |
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